Frequently Asked Questions

For any question not covered here, send us an email at [email protected]

Why isn't this free?

As much as we’d like to make this free to the community, we also know that ‘free’ can lead to a loss in quality. By charging a nominal cost to participate, it creates a better experience for everyone. 

What comes in the box for a subscriber?

Each box contains product from five or more startups, as well as data rooms and links specific to each startup.

Are there any size limitations on which brand products you work with?

Yes. We work with brands whose products can fit into a (large) box. This includes the majority of DTC and CPG brands as they too rely on shipping to customers.

What’s the earliest you’ll work with a startup?

We will consider brands with only an MVP (minimum viable product) so long as they have enough units for our subscriber boxes. Find out more about what we look for in startups.

Are there any geographical limitations on brands?

We are happy to work with startups from all over the world. Our main focus, however, is brands in North America.

Who and where are the Investors?

Investors are all accredited investors based in the United States, from coast to coast.

Is FirstLook's Instagram only startups that qualify for the box?

No! FirstLook’s Instagram is meant to feature startups we believe in, not just those that qualify for a box. Submit your startup here to get started!